DIGITAL SUPPORT SERVICES
This course is suitable for anyone wanting a career in digital infrastructure and support.
Level 3 qualification
2 year course
9 weeks industry placement
WHAT WILL YOU LEARN?
All students will develop a general understanding of
digital:
- how digital technologies impact business and market environment
- the ethical and moral implications of digital technology
- using data in software design
- using digital technologies to analyse and solve problems
- digital environments, including physical, virtual and cloud environments
- legal and regulatory obligations relating to digital technologies
- the privacy and confidentiality of personal data
- the technical, physical and human aspects of internet security
- planning digital projects
- testing software, hardware and data
- digital tools for project management and collaboration
They will also learn about topics specific to digital
support services, including:
- roles within the digital support services sector
- communication in digital support services
- fault analysis and problem resolution
CAREERS AND PROSPECTS
Career options might include becoming an infrastructure technician or a role in IT support. You can also use this T-Level to do a related higher-level apprenticeship or degree course.
You can also use this T-Level to do a related higher-level apprenticeship or degree course.